Located at the Ground Floor, our friendly Customer Service Assistants will assist you with store directions, events & promotion updates, program information and more.
CHILD STROLLER & WHEELCHAIR LOANS
Baby strollers & wheelchairs are available for your shopping convenience free of charge. Just present an identification card or passport (if applicable) at our Information Counter. * Terms & Conditions Apply *
LOST & FOUND
Have you lost an item or found something and wish to return it to its rightful owner? Visit our Information Counter and report a lost or found item. We'll assist you in finding what you're looking for.
Our Customer Service staff at the Information Counter works collectively with the Security Department to ensure the safety of your visit is a priority. We can provide you with a band-aid for abrasions or an ambulance for emergencies.
For your convenience, Taiping Sentral Mall offers family washrooms, baby changing area and a disabled-friendly washroom.
PRAYER ROOMS / SURAU
Specially catered for local and foreign tourists, the prayer rooms are situated at the Second Floor behind the cinema.
There are more than 200 parking bays around Taiping Sentral Mall, including parking lots for the disabled.
You can transit by public taxis or bus to Taiping Sentral Mall.
There are a total of two Automated Teller Machines (CIMB & RHB) located at the Ground Floor.
FREE Wi-Fi SPOTS
With the Internet being a large part of modern life, we have numerous wireless access points to allow internet access. Guests with computers equipped with wireless network capabilities can surf the internet and use any internet related services almost anywhere within the Mall.
Our uniformed security escorts are part of our security team that monitors Taiping Sentral Mall at all times. They are available to escort guests to their cars at any time.
The Mall also features a full service hair salon (GC Saloon @ 1st Floor) which provides impeccable personalized hair care and styling services. It also supplies premium hair care products.
24-HOURS CONVENIENT STORE
The Mall provides a 24-hours convenience store which caters to guests who require snacks, drinks and other items at hours after conventional stores close. It is located at the ground floor for easy access.
We are pleased to provide this service during rainy days, at the Pick-Up & Drop-Off Point.
Our Mall currently runs a Recycle Programme (in collaboration with Tzu Chi Foundation Malaysia) where anyone can drop off your recyclable items at any of our Collection Points around the Mall.
FREE WRAPPING SERVICES
We provide free wrapping services for your purchases from any outlet within Taiping Sentral Mall. Proceed to our Information Counter and present your receipt for our wrapping services.